Bajivi Privacy Policy

1. What Information We Collect

Bajivi collects various types of information so that we can provide you with better services and ensure the security of your account. The information we collect falls into three main categories - information you provide us, information automatically collected during your use of Bajivi, and information received from third parties. All information collection and processing is done in compliance with applicable data protection laws.

1.1 Personal Information

During registration and when using your account, you provide us with the following personal information:

• Full name and date of birth
• Email address and phone number
• Address and postal code
• National ID number or passport information
• Payment information such as bank account or mobile banking details
• Username and password

1.2 Automatically Collected Information

When you use bajivi, we automatically collect certain technical information:

• IP address and geographic location
• Device information such as model, operating system, and browser type
• Login and access times
• Game history and betting patterns
• Data obtained from cookies and tracking technologies
• Site navigation and click behavior

2. Why We Collect Information

Bajivi collects and uses your personal information for specific legitimate purposes that are necessary to provide and improve our services. We only collect information that is necessary and retain it only as long as needed. Misuse or unauthorized sharing of your information is strictly prohibited and we never sell your information.

Purpose	Details
Account management	To create, maintain and verify your account
Transaction processing	To process deposit, withdrawal, and betting transactions
Security and fraud prevention	To detect and prevent fraud, money laundering, and other illegal activities
Customer support	To provide resolution to your questions, complaints and issues
Marketing communications	To inform you about bonuses, promotions, and new features
Legal compliance	To comply with applicable laws, regulatory requirements, and licensing terms

2.1 Legitimate Interests and Legal Basis

Bajivi processes your personal information on the following legal bases:

• Contract performance: To provide our services and fulfill our Terms and Conditions
• Legal obligation: To comply with AML, KYC and other regulatory requirements
• Legitimate interests: For fraud prevention, site improvement, and marketing communications
• Consent: For certain marketing communications and use of cookies

3. Information Security and Encryption

Bajivi uses industry-standard security measures and technologies to protect your personal information. We understand how important the security of your information is and we continuously update and improve our security protocols to defend against the latest threats. Our systems are regularly validated through independent security audits and penetration testing.

3.1 Our Security Measures

• Two-Factor Authentication (2FA) support
• Encrypted database and secure server infrastructure
• Regular security audits and vulnerability scanning
• Strict access controls and employee training
• Firewall and intrusion detection systems
• Regular backup and disaster recovery plan

4. Information Sharing and Third Parties

Bajivi does not share your personal information with third parties unless it is necessary to provide our services, you have given consent, or we are required by law. We only work with trusted and verified third parties who adhere to strict data protection standards. Whenever we share information with third parties we ensure that appropriate agreements and safeguards are in place.

4.1 Who We May Share Information With

• Payment processors: To process deposit and withdrawal transactions
• Identity verification services: For KYC and AML compliance
• Cloud storage providers: For data storage and backup
• Customer support tools: To resolve your questions and issues
• Marketing platforms: To send promotional emails and notifications
• Law enforcement: When required by law or by court order

5. Cookies and Tracking Technology

Bajivi uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic and provide personalized content. Cookies are small text files stored on your device when you visit our site. You can manage and control cookies through your browser settings, but note that disabling cookies may prevent some features of Bajivi from working properly.

5.1 Types of Cookies We Use

• Essential cookies: Essential for site function and security
• Performance cookies: Helps track and improve site performance
• Functional cookies: Remembers your preferences and settings
• Targeting cookies: Shows relevant ads based on your interests

6. Your Rights and Choices

Under data protection law, you have specific rights regarding your personal information. Bajivi respects these rights and gives you the ability to control your data. You can exercise your rights at any time by contacting customer support. We will process your request as quickly as possible, typically within 30 days.

6.1 Your Data Rights

• Right to Access: Right to know what information we hold about you
• Right to rectification: Right to correct if your information is inaccurate or incomplete
• Right to Erasure: The right to request deletion of your data under certain circumstances
• Right to restriction: Right to restrict processing of your information
• Portability right: Right to receive your information in structured format
• Right to Object: The right to object to specific processing
• Automated Decisions: Right not to be subject to automated decision making

6.2 Marketing Preferences

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link at the bottom of each email or by going to your account settings to update marketing preferences. Note that even if you unsubscribe from marketing emails we may still send you important service-related messages such as account updates and transaction confirmations.

7. Data Retention and Deletion

Bajivi retains your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed we securely delete or anonymize it. Retention periods depend on data type and legal requirements, typically 5-7 years after account closure.

7.1 Retention Period

• Account information: Duration of active account + 7 years
• Transaction records: 7 years as per legal requirements
• Verification documents: 5 years after account closure
• Marketing data: 30 days after withdrawal of consent
• Log files and cookies: typically 12-24 months

8. Children's Privacy

Bajivi does not knowingly collect personal information from individuals under 18 years of age. Our services are for adults and not for children. If we learn that a child has provided us with personal information without parental consent we will close that account and delete the information. If you believe a child has provided us with information please contact us immediately.

9. Changes to Privacy Policy

Bajivi may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes we will notify you via email, site notification or app alert. By continuing to use Bajivi after changes you agree to accept the updated Privacy Policy. We encourage you to review this page regularly to stay informed about our latest privacy practices.

10. Contact and Support

If you have any questions, concerns or requests to access or correct information about this Privacy Policy please contact us. Our dedicated Data Protection team is ready to answer any questions and assist you in exercising your rights. Bajivi is committed to maintaining the highest standards to ensure your privacy and data protection and we take all your concerns seriously.